This content was originally published by the Consumer Financial Protection Bureau. We selectively syndicate content from them when we feel it may help you to better understand how to manage your finances.
A CFPB report revealed that the NCRAs have largely relied on vague, unhelpful form letters in response to consumer complaints filed with the Bureau. This practice, which surged in 2020, left families and communities vulnerable at the height of an unprecedented global pandemic and economic crisis.
