The new IRS app gives you more ways to manage your taxes from your phone. For blind and low vision people, that could make everyday tasks easier—but only if the app is accessible.
Accessible online services can save you the effort of arranging a ride or navigating public transit to an office. They can also let you read information privately, using a screen reader, magnification, or the text settings that work for you. That is why Penny Forward is sharing this update.
The IRS launched the new app on September 25, 2026, replacing IRS2Go. Its September 29 tax tip highlights the services now available.
What we know about accessibility
Penny Forward has not tested the new IRS app, so we cannot yet tell you how well it works for blind and low vision users.
There is an important caution: the IRS acknowledges compatibility problems with some assistive technologies. Its IRS app accessibility guide describes known VoiceOver and TalkBack issues, including navigation and focus problems. It also lists information that may not be announced automatically and overlapping content on a payment screen.
Those are the IRS’s published findings, not the results of a Penny Forward review. Check the guide before relying on the app for a task. If you cannot clearly read or confirm important information, do not guess—use another IRS service or seek help through its official support options.
What can you do in the new IRS app?
Depending on your account and the features available to you, signing in gives you access to services such as:
- Checking refund and amended-return status.
- Viewing available account balances.
- Making payments and reviewing payment activity.
- Reading selected notices and letters.
- Accessing available tax records and transcripts.
- Managing certain profile and communication preferences.
- Accessing your Identity Protection PIN, or IP PIN.
Some services, including checking your refund status, remain available without signing in. The app expands access to selected Individual Online Account services; it does not replace IRS.gov or provide every online-account feature. You can still use the IRS website for tax information, forms, and other services.
Get the official app safely
Start at the official IRS app page and follow its verified Apple App Store or Google Play links. The app is free.
If you already have IRS2Go, you do not need a separate download. With automatic updates enabled, you will receive the new app through the normal update process. Otherwise, check your device’s official app store for the update. The IRS app frequently asked questions explain sign-in, supported devices, and available services.
Be cautious of look-alike apps, advertisements, and unsolicited messages. The IRS says it will not ask for sensitive personal or financial information through an unsolicited text, email, or pop-up. If a link seems suspicious, leave it alone and go directly to IRS.gov. You can report suspected tax scams to the IRS.
Have you tried it? Tell us what worked—and what did not
We would like to hear from you. Could you sign in, find the information you needed, and complete your task? Were controls labeled clearly? Did text remain readable when enlarged?
Email your IRS app accessibility experience to pennyforward@pennyforward.com. If you can, include your device, app version, and the accessibility tools you used.
Please do not send Social Security numbers, IP PINs, passwords, account balances, or screenshots containing private tax information. A description of the task and any barrier is enough.
Your experience can help our community make informed choices about this new option. More mobile access is welcome; being able to use it independently is what makes it useful.
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